FAQ

What is Jung Lee NY Registry?

The only luxury wedding registry on the market, Jung Lee NY offers a complete curation of world-class goods and services to help you build your new home.

Can I do everything online?

Yes. At Jung Lee NY, we offer a hybrid, in-store, or online model so you and your partner can pick the route most convenient to you. If you're in the New York area, swing by our flagship store in NoMad for a quick in person browse. For our registry curation services, and one on one attention, we recommend an appointment.

What sort of wedding gifts and brands do you carry?

We offer a diverse range of wedding gifts, from luxury designer collections to one-of-a-kind finds.

Our key brand partners include Hermes, Baccarat, Tina Frey, and custom-to-order options from brands like Marie-Daage. Plus unique finds such as Pols Potten, and Klein Reid. Whether you're preparing for a wedding, baby nursery, or special anniversary, we have beautiful pieces to treasure in every space and occasion.

What differentiates Jung Lee NY from other registries?

Designer Wedding Gifts. We carry your favorite name brands from Hermes and Versace to amazing one-of-a-kind finds from around the world, you’ll love our selection of products. And you have the added benefit of shopping them all online or in our flagship store in New York City.

Registry Curation. Our Registry Designers expertly layer together a mix of brands, patterns, and products to create a wedding registry that is designed specifically for you — how you live and how you entertain — now and for the future. We specialize in creating dream-curated registries, helping you mix and match to build custom registries that fit your lifestyle, with unique, forever pieces that you’ll cherish.

Unmatched Customer Service. The level and type of service you will receive from our Registry Designers is unmatched. We are here to help you every step of the way and pride ourselves on not only creating registries, but relationships with all of our couples.

What is a hold registry?

Our registry is a hold registry, meaning that we hold the funds from all guest purchases in the form of credit to our store. When you are ready, you can log into your registry account, add the items that you want to purchase to your cart, and checkout using your credit.

What are the benefits of registering with Jung Lee NY?

Simplicity and flexibility. You are in control of what gifts you receive and when you receive them.

How do I get my wedding gifts once guests purchase items from my registry?

When you are ready to receive your gifts, you can login to your account and checkout for any items using your registry credit. Items that we have in stock, at the time we receive your order, will ship out within 3-5 business days.

In most cases, however, the items will need to be ordered from the manufacturer and delivered to you at a later date. Lead times for delivery vary by item and brand and can be up to 6-12 months – especially for premium or special order items.

In an effort to reduce the amount of boxes and shipments, we aggregate items and will deliver in waves. Should you need an item by a specific date, please email us and we will do our best to accommodate based upon availability.

What if my items go out of stock?

In such cases, we place a backorder. If, however, the item has been discontinued and is no longer available, we will promptly notify you.

Due to the specialty nature of the lines that we carry, sometimes items may be delayed, out of stock or discontinued. Product availability is subject to change without notification. We strive for transparency and do our best to notify you if that is the case and will work with you to select an alternative.

Will I know about a gift purchase?

We will notify you immediately via email when a guest purchases off your registry. All gifts and their love notes will be saved.

Will I get my items on time?

Lead times for delivery vary by item and brand and can be up to 6-12 months – especially for premium or special order items.

What if my guests would like the gift to be shipped to their address?

Guests are notified at the time of purchase that we aggregate registry gift shipments for a future delivery according to your preferences. Therefore, guests do not have the option to designate a shipping address.

Are guests alerted when items are shipped?

At checkout, guests will be notified that you have chosen to hold your items until a later date and that they will not receive shipment or tracking information. They will receive a confirmation email of their purchase.

Will my guests be charged shipping and handling fees?

Any gift purchased under $250 will incur a flat fee. Gift orders over $250 include complimentary shipping.

Couples and guests should note, however, that some items (i.e. made-to-order gifts, specialty pieces, furniture, etc.) may require additional fees.

How do I use my credits?

1) Log in to your registry account

2) From your registry product page, add desired items to your cart and adjust quantities.

3) You can also add items from our website directly to your cart.

4) To checkout, visit your cart, review your selections, and click “checkout”.

5) Your available credit will be displayed above the checkout button and will serve as the primary form of payment. Please note that items purchased with your credit are final sale.

6) Confirm your shipping address and follow the remaining prompts to complete your order.

Do my credits expire?

Credits do not expire, but we recommend you exercise them within one year after your wedding date. Price increases from the manufacturers are common. As a result, we will honor the price at the point of guest purchase for up to one year after your wedding date. After which, you will be responsible for the price of the item at the time you place your close-out order.

*We encourage you to place a close-out order as soon as possible after your wedding. We offer a 20% completion discount on any additional items you would like to purchase up to 6 months after your wedding date. This discount applies once you've used all of your registry credit and is a one-time offer for any items you had on your registry that you may have wanted but did not receive as gifts. 

How can I add my registry to my Zola wedding website?

1) Visit Edit Pages under Website

2) Click on the Registry page

3) Find and click on the button Add A Registry Link

4) Follow the prompts to enter the name of the store (Jung Lee NY) and your unique registry URL

5) Then click on Save and it'll appear as a link on your website!

Do you offer registry referral incentives?

Yes! We offer a generous referral program to encourage you to spread the Jung Lee NY message to your engaged friends. It ranges based on the total registry value, but check in with our team directly for details. If you are a professional in the wedding industry, please send a note to registry@jungleeny.com to join our VIP affiliate program.

Do you accept returns?

Because most of our items are custom to you and made to order, all items purchased using your credit are final sale and cannot be returned.

Please report damaged or missing item claims within five days of delivery.

Do you offer promotions or discounts?

No discounts or promotions are offered in conjunction with registry credit.